Privacy policy

Your privacy is our concern

We appreciate your interest in our company and our products and services and want you to feel secure when visiting our Internet pages with regard to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the Data Protection Act is a matter of course for us.

We want you to know when we collect data and how we use it. We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by external service providers.

Personal Data

Personal data is information about your identity. This includes for example Information such as name, address, telephone number, e-mail address. To use our website, it is not necessary for you to disclose personal data. In certain cases we need your name and address and other details so that we can provide the requested services.

The same is true for example for sending information material and ordered goods or to answer individual questions. Where this is necessary, we will point this out. In addition, we only store and process data that you provide to us voluntarily or automatically.

As a rule, if you use our services, only such data is collected which we need to provide the service. If we ask you for further information, this information is voluntary. The processing of personal data is effected exclusively in order to provide the requested service and to safeguard our own legitimate business interests.

Purpose of Personal Data

When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you with access to specific information or offers.
We will not sell your personal data to third parties nor market it in any other way.

Zweckgebundene Verwendung

We will only collect, process and use your personal data which you provide online for the purposes disclosed to you. A transfer of your personal data to third parties does not take place without your consent.

Personal data will only be passed on to state institutions and authorities entitled to receive such information only within the scope of the relevant laws or if we are required by a court decision. Our employees and service providers engaged by us are obliged to maintain confidentiality and to comply with the provisions of the Data Protection Act.

Consent and Revocation

If you have given us personal data, you can have it deleted at any time. Data for billing and accounting purposes is not affected by a cancellation / revocation or deletion.

In addition, the use of your e-mail address, your telephone and / or mobile phone number and your fax number for the purposes of advertising, or market-or opinion research requires an extra consent. This consent can be electronically provided when entering your information and can be revoked at any time against future use.

Storage periods

Personal data which has been communicated to us via our website is only stored until the purpose is fulfilled, for which they were entrusted to us. Insofar as there are retention periods under trade and tax law to be observed, the storage period can be up to 10 years.

Non-personal information that is collected automatically

When using our website the following data is saved for organizational and technical reasons: the names of the pages, the browser and the operating system, date and time of access, search engines used, names of downloaded files and your IP address.

We evaluate this technical data anonymously and only for statistical purposes in order to continually improve our website and make our services even more attractive to internet. This anonymous data is stored separately from personal data on secure systems and can not be traced to an individual person. Your personal information and your privacy are protected at all times.

Cookies

If you visit one of our websites, it may be that we store information in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and stored on the hard drive of your computer.

No personal user data is stored, but only the Internet protocol address. This information is used to automatically recognize you on your next visit to our websites and to facilitate navigation. Cookies allow us, for example to adapt a website to your interests or to store your password so you do not have to enter it every time.

Of course, you can view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being saved on your hard drive by selecting in your browser settings "Block All Cookies". To find out how this works in detail, please refer to your browser manufacturer's instructions. If you do not accept cookies, this may limit the function of our offers.

Children and young people

Persons under 18 years must not pass on any personal information to us without the consent of their parents or guardians. We do not request personal information from children and young people, nor do we collect them or pass them on to third parties.

Security

We have taken technical and organizational security measures to protect personal data against loss, destruction, manipulation and unauthorized access. All our staff and all third parties involved in data processing are subject to the Federal Data Protection Law and the confidential handling of personal data.

Changes to our privacy policy

We reserve the right to change our security and data protection measures should this be necessary due to technological development. In these cases, we will update our privacy policy statement accordingly. Please read the most current version of our privacy policy statement.

Links

If you use external links offered on our web pages, this privacy policy does not apply to these links. When we provide links, we endeavor to ensure that they also comply with our privacy and security standards. However, we have no control over compliance with privacy and security regulations by other providers. Please click on the websites of other providers for information about them and their data protection declarations.

Right to information and right of objection (Affected rights)

On request, we will send you, free of charge, information about all the personal data we have stored about you.

Should you no longer agree with the storage of your personal data of if the data is no longer correct, we will at your request ensure the data is deleted or blocked or make the necessary corrections (as far as this is possible according to applicable law). If required, please contact us at http://www.vipa.com/en/contact/imprint/ or send an email to info(at)vipa.de.

Questions, suggestions, complaints

If you have further questions about our privacy statement and processing of your personal data, you can contact our data protection officer directly at datenschutz@vipa.de. She is also available as the contact person in case of inquiries, suggestions or complaints.